El Encanto Hotel Puebla, Puebla ➤ Reviews, Rooms & Prices 2024

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About the Hotel

5 Poniente No 105 Local B Centro, Puebla, Mexico

El Encanto is a boutique hotel located in Puebla, Mexico, known for its charming colonial architecture and proximity to various cultural landmarks. The hotel features modern amenities while preserving traditional elegance. Guests can enjoy stunning views of the city from the rooftop terrace. Its strategic location provides easy access to attractions such as the Cathedral of Puebla and Museum of Religious Art.

Location

Situated in the heart of Puebla, El Encanto provides convenient access to numerous popular attractions, including the Zócalo and the Poblano de Arte Virreinal Museum. The hotel is 18.5 miles from Hermanos Serdán International Airport, with an airport shuttle service available. Local transportation options make it easy for guests to explore the vibrant cultural scene nearby.

Rooms

El Encanto offers 14 spacious air-conditioned rooms, each designed for comfort and equipped with modern conveniences. Each room features a minibar, wardrobe, safe deposit box, and flat-screen TV. Private bathrooms are stocked with complimentary toiletries and hair dryers. Guests can choose from options including rooms with balconies that provide courtyard or city views.

Eat & Drink

The hotel's restaurant, El Patio de los Venados, specializes in authentic Mexican cuisine and offers al fresco dining. Guests can quench their thirst with beverages available at the on-site bar. The dining experience is enhanced by the vibrant atmosphere and local culinary offerings.

Leisure & Business

El Encanto provides various amenities for both leisure and business travelers. Guests can relax on the rooftop terrace, indulge in spa services like massages and facials, or utilize the meeting room for events. Complimentary WiFi is available throughout the property, and services such as laundry and concierge are also offered.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite

Max:

2 persons

55 m²

Bed options:

1 King Size Bed

City view

Shower

Balcony

room details

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Loft

Max:

2 persons

35 m²

Bed options:

1 Double bed

Shower

Balcony

room details

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Master Queen Suite

Max:

2 persons

70 m²

Bed options:

1 King Size Bed

City view

Shower

Bathtub

room details

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Getting around

A list of all available modes of transport

City Center

Puebla2700 ft

Airports

Hermanos Serdan International (PBC) 17.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Breathtaking Views!

Our room was not just comfortable, but the view of the cathedral from the balcony made our stay unforgettable.view full review

Accessible Comfort

The well-designed common areas ensured that everyone, including those with mobility challenges, could enjoy the hotel's charm.view full review

Charming Rooftop Bar

The roof terrace bar offered a relaxing environment with panoramic views; it was the perfect place to unwind after a day of exploring.view full review

Cozy Lobby Vibe

The lobby exuded charm and was a delightful space to relax, enhancing our overall experience at the hotel.view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Security
Baggage storage
Elevator
Fire extinguishers

Services

Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Dinner

Business

Meeting/ Banquet facilities

Children

Children's menu

Spa & Leisure

Spa & wellness center

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Location

5 Poniente No 105 Local B Centro, Puebla, Mexico

Map view

5 Poniente No 105 Local B Centro, Puebla, Mexico

City landmarks

Calle 6 Nte 205

Mercado el Parian

2800 ft

Calle 6 Nte 205

El Parian

2800 ft

Bridges

Bubas Bridge

3100 ft

Parks

Historic area of Los Fuertes

1.3 mi

Gallery

The neighborhood artist

3400 ft

Museums

Museo Regional Casa de Alfenique

2300 ft

Av 14 Oriente 805 Barrio del Alto

Templo de San Francisco

2000 ft

Calle 5 de Mayo #1605 Templo de Santa Monica

Escultura del Senor de las maravillas

3400 ft

Square

Paseo Bravo

3800 ft

Museums

Poblano Museum of Popular Art

2900 ft

Avenida 14 Poniente 305 Col. Centro Historico

Museo de Arte Popular Santa Rosa de Lima

2900 ft

Nearby

Parks

Zocalo

800 ft

Museums

Museo Amparo

1200 ft

PueblaMexico

Biblioteca Palafoxiana

400 ft

cnr Avs 3 Oriente & 16 de Septiembre

Cathedral of Puebla

700 ft

Church

Church of Santo Domingo

1600 ft

PueblaMexico

Alley of the Frogs

1700 ft

Av. Juan de Palafox y Mendoza

Templo del Ex-Hospital de San Roque

800 ft

Museums

Casa De Los Hermanos Serdan

1900 ft

Museums

La Casa Del Mendrugo

1300 ft

Calle Cinco de Mayo 409

Fundacion Jose Luis Bello y Zetina y Museo

1600 ft

Gallery

Museo Poblano de Arte Virreinal

1700 ft

Museums

Museo Jose Luis Bello y Gonzalez

700 ft

Calle 2 Nte 2

Museo Universitario Casa de los Munecos

1100 ft

Museums

Automobile Museum Puebla

1800 ft

Church

La Compania Templo del Espiritu Santo

1500 ft

16 de Septiembre 507

Casa del Dean

300 ft

Libraries

Profetica

700 ft

Museums

Living Museum Puebla

1400 ft

Historic Centre of Puebla

700 ft

Restaurants

El Mural de los Poblanos

300 ft

Avenida 16 de Septiembre 506 Centro Historico

Fonda Margarita

100 ft

5 Poniente

Frenchies Cafe

100 ft

Avenida 16 de Septiembre 315 Planta Alta. Frente a la Catedral

Cafe Wimpys

500 ft

Avenida 7 Poniente 102-b 7 poniente 102-b Colonia Centro

Casona 703

500 ft

Avenida 16 de Septiembre 703 Puebla Downtown

Bunaday

900 ft

3 Poniente 143-A Colonia Centro

Sabor A Puebla

600 ft

Calle 16 De Septiembre

Vittorio's

1200 ft

Calle 2 sur 106 Col. Centro

Reviews and Ratings

Feedback from previous guests about their experience.

72%

liked the hotel and would stay again

7.2/10

Very good

Rooms

6.0

Location

9.8

Service

7.2

Dining

6.6

Brandon

United States of America, August 2024

7.6/10

The hotel boasts a superb location right at the historic center of the city, making it super convenient for exploring. The rooms are stylish but a bit impractical, especially with the noise from a wedding that went until 2 AM one night. The staff was friendly but struggled with English, which made things a little challenging. Overall, it's a decent place, but the noise and the steep stairs were not ideal.

Rooms

6.0

The rooms looked stylish but were impractical, especially with their placement below the roof terrace where a wedding was held until late. The stairs leading to the rooms were steep and lacked a handrail.

Service

7.0

The staff was friendly and accommodating, but they struggled with English and couldn't provide much information about local attractions or taxi fares.

Location

10.0

The location is simply perfect, right at the city center, making it easy to access restaurants and attractions nearby.

Dining

7.0

Breakfast was served in a beautiful courtyard, and while it was reasonable, a small gesture to offset the sleep disruption would have been appreciated.

Facilities

8.0

While the facilities were decent, the steep stairs may not be suitable for everyone. The building itself is beautiful and well-maintained.

Gary

United States of America, July 2024

6.8/10

My stay at this hotel had its ups and downs. The location was awesome, making it easy to explore the area, and I found the staff to be quite friendly and helpful. However, the rooms were less than ideal, with some unpleasant odors creeping in. While the dining options were reasonable, they could use a bit more variety, especially at breakfast. Overall, I think there’s decent value for money, but there's definitely room for improvement.

Rooms

5.0

The room I stayed in developed a strange sewer-like smell towards the end of my stay and felt quite damp. It also lacked a balcony or minibar despite my booking confirmation, which was disappointing. Getting to the room was a journey, with steep stone steps that had no handrail, making it a bit tricky.

Service

7.0

While the service was generally helpful, especially Cristina at the bar, I did encounter some language barriers as she spoke very little English. Unfortunately, I couldn’t get much help regarding city markets or taxi fares, which was a bit frustrating.

Location

9.0

I loved the location! It was close to the city center and near some fantastic restaurants. The hotel is just perfect for anyone looking to explore Puebla.

Dining

6.0

Dining was reasonable, especially enjoying breakfast in the beautiful courtyard. However, I think a small gesture like coffee or tea would have helped with the disrupted sleep I experienced.

Facilities

7.0

The facilities were decent but nothing extraordinary. I didn't take note of any particular amenities that stood out.

Richard

United States of America, July 2024

8.2/10

My stay at this hotel was quite the experience, with a picturesque view of the Cathedral that truly added to the charm. The rooms had a lovely rustic feel, although they could use a more thorough cleaning. The location was absolutely perfect, right in the heart of the city, which made exploring easy. However, I did have trouble with noise from a wedding that went until the early hours. Overall, it was a great stay but could use a few improvements.

Rooms

7.0

The rooms were elegant with beautiful rustic touches, but they definitely need better cleaning. Also, be prepared for steep stone steps as there was no handrail.

Service

9.0

The staff was incredibly friendly and helpful, especially Cristina at the bar. I appreciated the service and amenities provided.

Location

10.0

The location is superb, right in the historic center of the city, making it convenient for everything I needed.

Dining

7.0

I had breakfast in the beautiful courtyard, which was reasonable, but I wish there had been a small goodwill gesture for the disrupted sleep I experienced.

Facilities

8.0

The hotel had nice facilities, although I didn't get a chance to explore everything thoroughly.

Lawrence

United States of America, June 2024

7.2/10

My stay at the hotel was quite pleasant due to its superb location and beautifully rustic rooms. The service, while friendly, could be improved, particularly in terms of language skills and local knowledge. Although the breakfast was nice, it could have offered more variety. Overall, it’s a great value for money, but the upkeep of the rooms could use some attention.

Rooms

7.0

The rooms were elegant and beautifully rustic, but they could definitely use some better cleaning.

Service

6.0

The staff was friendly, especially Cristina at the bar, but they spoke almost no English and couldn’t provide much information about local attractions.

Location

10.0

The location is just perfect, close to the city center and near some amazing restaurants.

Dining

7.0

Breakfast in the beautiful courtyard was nice, although a bit more variety would have been appreciated.

Facilities

6.0

The facilities were adequate, though not particularly luxurious or modern.

Tom

United States of America, May 2024

6.8/10

I had a mixed experience at this hotel. While the location is absolutely perfect right in the historic center and the staff, especially Cristina at the bar, were friendly and accommodating, my room was damp and did not have the amenities promised. Moreover, a wedding happening above my room kept me up late one night. It’s a beautiful building, but it could use some improvements in comfort and soundproofing.

Rooms

5.0

My room unfortunately smelled quite damp and lacked a balcony or mini bar as indicated in my booking. It was comfortable overall but disrupted by noise from a wedding on the roof terrace until 2 am one night.

Service

7.0

The staff was welcoming, though I encountered some language barriers, as they spoke almost no English. Cristina at the bar was especially helpful, making the service pleasant.

Location

10.0

The location is superb, right at the historic center and close to everything you need, including great restaurants.

Dining

6.0

I enjoyed breakfast in the beautiful courtyard, but it would have been nice to have more options available as a goodwill gesture given the noisy night.

Facilities

6.0

The building itself is beautiful and adds to the overall charm, but the steep stone steps without a handrail were challenging.