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El Encanto, Puebla
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Key details
About the Hotel
5 Poniente No 105 Local B Centro,
Puebla,
Mexico,
Puebla
El Encanto, a 4-star Puebla hotel, features a restaurant specializing in Mexican cuisine and a rooftop terrace with city views. Guests benefit from free WiFi and a bar on site.
Rooms & Amenities
All guestrooms at El Encanto offer air conditioning, a minibar, and amenities like flat-screen TVs and private bathrooms with complimentary toiletries. Many rooms provide a terrace or balcony with city views and feature safes for added security.
Dining & Nearby Options
El Patio de los Venados, the onsite restaurant, provides al fresco dining with a focus on traditional Mexican dishes. Nearby dining options include Comal and La Adelita, both within a short walking distance.
Leisure & Services
Leisure options at El Encanto include exploring local attractions such as the Museo Poblano de Arte Virreinal, Cathedral of Puebla, and Zocalo, all within walking distance. The hotel also features wedding services and concierge assistance for events.
Transportation & Accessibility
Transportation options include nearby bus services such as Turibus and Visita de la ciudad, allowing easy access to explore the city. Hermanos Serdán International Airport is located approximately 18.5 miles from the hotel.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Amazing Views!
“Our room was not just comfortable, but the view of the cathedral from the balcony made our stay lovely.” view full review
Accessible Comfort
“The well-designed common areas ensured that everyone, including those with mobility challenges, could enjoy the hotel's charm.” view full review
Charming Rooftop Bar
“The roof terrace bar offered a relaxing environment with panoramic views; it was the perfect place to unwind after a day of exploring.” view full review
Cozy Lobby Vibe
“The lobby exuded charm and was a good space to relax, enhancing our overall experience at the hotel.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Fire extinguishers
Services
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Meeting/ Banquet facilities
Children
Children's menu
Spa & Leisure
Spa & wellness centre
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
5 Poniente No 105 Local B Centro,
Puebla,
Mexico,
Puebla
Map view
5 Poniente No 105 Local B Centro,
Puebla,
Mexico,
Puebla
City landmarks
Calle 6 Nte 205
Mercado el Parian
840 m
Calle 6 Nte 205
El Parian
840 m
Bridge
Bubas Bridge
930 m
Park
Historic area of Los Fuertes
2.2
km
Gallery
The neighborhood artist
1.0
km
Museum
Museo Regional Casa de Alfenique
680 m
Av 14 Oriente 805 Barrio del Alto
Templo de San Francisco
600 m
Calle 5 de Mayo #1605 Templo de Santa Monica
Escultura del Senor de las maravillas
1.0
km
Square
Paseo Bravo
1.1
km
Museum
Poblano Museum of Popular Art
860 m
Avenida 14 Poniente 305 Col. Centro Historico
Museo de Arte Popular Santa Rosa de Lima
870 m
Nearby
Park
Zocalo
240 m
Museum
Museo Amparo
340 m
PueblaMexico
Biblioteca Palafoxiana
100 m
cnr Avs 3 Oriente & 16 de Septiembre
Cathedral of Puebla
200 m
Church
Church of Santo Domingo
480 m
PueblaMexico
Alley of the Frogs
510 m
Av. Juan de Palafox y Mendoza
Templo del Ex-Hospital de San Roque
230 m
Museum
Casa De Los Hermanos Serdan
560 m
Museum
La Casa Del Mendrugo
390 m
Calle Cinco de Mayo 409
Fundacion Jose Luis Bello y Zetina y Museo
460 m
Gallery
Museo Poblano de Arte Virreinal
490 m
Museum
Museo Jose Luis Bello y Gonzalez
210 m
Calle 2 Nte 2
Museo Universitario Casa de los Munecos
330 m
Museum
Automobile Museum Puebla
540 m
Church
La Compania Templo del Espiritu Santo
430 m
16 de Septiembre 507
Casa del Dean
70 m
Library
Profetica
200 m
Museum
Living Museum Puebla
420 m
Historic Centre of Puebla
200 m
Restaurants
El Mural de los Poblanos
90 m
Avenida 16 de Septiembre 506 Centro Historico
Fonda Margarita
10 m
5 Poniente
Frenchies Cafe
10 m
Avenida 16 de Septiembre 315 Planta Alta. Frente a la Catedral
Cafe Wimpys
150 m
Avenida 7 Poniente 102-b 7 poniente 102-b Colonia Centro
Casona 703
150 m
Avenida 16 de Septiembre 703 Puebla Downtown
Bunaday
250 m
3 Poniente 143-A Colonia Centro
Sabor A Puebla
170 m
Calle 16 De Septiembre
Vittorio's
340 m
Calle 2 sur 106 Col. Centro
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
6.0
Location
9.8
Service
7.2
Dining
6.6
Guest reviews
7.2/10
based on 5 reviews
7.8
7.8/10 based on 40 reviews
Brandon
United States,
August
2024
7.6/10
The hotel boasts a superb location right at the historic center of the city, making it super convenient for exploring. The rooms are stylish but a bit impractical, especially with the noise from a wedding that went until 2 AM one night. The staff was friendly but struggled with English, which made things a little challenging. Overall, it's a decent place, but the noise and the steep stairs were not ideal.
Rooms
6.0
The rooms looked stylish but were impractical, especially with their placement below the roof terrace where a wedding was held until late. The stairs leading to the rooms were steep and lacked a handrail.
Service
7.0
The staff was friendly and accommodating, but they struggled with English and couldn't provide much information about local attractions or taxi fares.
Location
10.0
The location is simply perfect, right at the city center, making it easy to access restaurants and attractions nearby.
Dining
7.0
Breakfast was served in a beautiful courtyard, and while it was reasonable, a small gesture to offset the sleep disruption would have been appreciated.
Facilities
8.0
While the facilities were decent, the steep stairs may not be suitable for everyone. The building itself is beautiful and well-maintained.
Gary
United States,
July
2024
6.8/10
My stay at this hotel had its ups and downs. The location was awesome, making it easy to explore the area, and I found the staff to be quite friendly and helpful. However, the rooms were less than ideal, with some unpleasant odors creeping in. While the dining options were reasonable, they could use a bit more variety, especially at breakfast. Overall, I think there’s decent value for money, but there's definitely room for improvement.
Rooms
5.0
The room I stayed in developed a strange sewer-like smell towards the end of my stay and felt quite damp. It also lacked a balcony or minibar despite my booking confirmation, which was disappointing. Getting to the room was a journey, with steep stone steps that had no handrail, making it a bit tricky.
Service
7.0
While the service was generally helpful, especially Cristina at the bar, I did encounter some language barriers as she spoke very little English. Unfortunately, I couldn’t get much help regarding city markets or taxi fares, which was a bit frustrating.
Location
9.0
I loved the location! It was close to the city center and near some fantastic restaurants. The hotel is just perfect for anyone looking to explore Puebla.
Dining
6.0
Dining was reasonable, especially enjoying breakfast in the beautiful courtyard. However, I think a small gesture like coffee or tea would have helped with the disrupted sleep I experienced.
Facilities
7.0
The facilities were decent but nothing extraordinary. I didn't take note of any particular amenities that stood out.
Richard
United States,
July
2024
8.2/10
My stay at this hotel was quite the experience, with a picturesque view of the Cathedral that truly added to the charm. The rooms had a lovely rustic feel, although they could use a more thorough cleaning. The location was absolutely perfect, right in the heart of the city, which made exploring easy. However, I did have trouble with noise from a wedding that went until the early hours. Overall, it was a great stay but could use a few improvements.
Rooms
7.0
The rooms were elegant with beautiful rustic touches, but they definitely need better cleaning. Also, be prepared for steep stone steps as there was no handrail.
Service
9.0
The staff was incredibly friendly and helpful, especially Cristina at the bar. I appreciated the service and amenities provided.
Location
10.0
The location is superb, right in the historic center of the city, making it convenient for everything I needed.
Dining
7.0
I had breakfast in the beautiful courtyard, which was reasonable, but I wish there had been a small goodwill gesture for the disrupted sleep I experienced.
Facilities
8.0
The hotel had nice facilities, although I didn't get a chance to explore everything thoroughly.
Lawrence
United States,
June
2024
7.2/10
My stay at the hotel was quite pleasant due to its superb location and beautifully rustic rooms. The service, while friendly, could be improved, particularly in terms of language skills and local knowledge. Although the breakfast was nice, it could have offered more variety. Overall, it’s a great value for money, but the upkeep of the rooms could use some attention.
Rooms
7.0
The rooms were elegant and beautifully rustic, but they could definitely use some better cleaning.
Service
6.0
The staff was friendly, especially Cristina at the bar, but they spoke almost no English and couldn’t provide much information about local attractions.
Location
10.0
The location is just perfect, close to the city center and near some amazing restaurants.
Dining
7.0
Breakfast in the beautiful courtyard was nice, although a bit more variety would have been appreciated.
Facilities
6.0
The facilities were adequate, though not particularly luxurious or modern.
Tom
United States,
May
2024
6.8/10
I had a mixed experience at this hotel. While the location is absolutely perfect right in the historic center and the staff, especially Cristina at the bar, were friendly and accommodating, my room was damp and did not have the amenities promised. Moreover, a wedding happening above my room kept me up late one night. It’s a beautiful building, but it could use some improvements in comfort and soundproofing.
Rooms
5.0
My room unfortunately smelled quite damp and lacked a balcony or mini bar as indicated in my booking. It was comfortable overall but disrupted by noise from a wedding on the roof terrace until 2 am one night.
Service
7.0
The staff was welcoming, though I encountered some language barriers, as they spoke almost no English. Cristina at the bar was especially helpful, making the service pleasant.
Location
10.0
The location is superb, right at the historic center and close to everything you need, including great restaurants.
Dining
6.0
I enjoyed breakfast in the beautiful courtyard, but it would have been nice to have more options available as a goodwill gesture given the noisy night.
Facilities
6.0
The building itself is beautiful and adds to the overall charm, but the steep stone steps without a handrail were challenging.
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